UN E-Government Survey

Ranked 4th in the 2024(12th) United Nations (UN) E-Government Survey

• Ranked 1st in the Online Service / A proprietary quantitative index developed by UN DESA, evaluates the scope and quality of online services. It reflects citizen’s experience with e-government services.
• Ranked 6th in Telecommunication Infrastructure / Calculated based on data from the International Telecommunication Union(ITU), quantifies the development status of the telecommunications infrastructure
• Ranked 17th in Human Capital / Measures the development of human capital based on data from UNESCO

OECD Digital Government Index

Ranked 1st in the 2023(2nd) OECD Digital Government Index

• Korea achieved 1st place in 4 out of 6 categories and 2nd place in 2 categories, securing the top overall ranking for the second consecutive time.
• Ranked 1st in the Data-driven public sector, Government as a platform, Open by default, Proactiveness
• Ranked 2nd in the Digital by design, User-driven

Key Results of Korea in the 2nd OECD Digital Government Index

(Unit: point) Digital by design: 2019: 0.82(1), 2023: 0.971(2) Data-driven public sector: 2019: 0.68(3), 2023: 1.00(1) Government as a platform: 2019: 0.89(2), 2023: 0.913(1) Open by default: 2019: 0.9(1), 2023: 0.882(1) User-driven: 2019: 0.67(4), 2023: 0.909(2) Proactiveness: 2019: 0.5(12), 2023: 0.934(1) Composite Score: 2019: 0.742(1), 2023: 0.935(1)

World Bank GovTech Maturity Index (GTMI)

Ranked 1st among 198 countries in the 2022(1st) World Bank GovTech Maturity Index

• Ranked 1st in Core Government Systems Index (CGSI) and GovTech Enablers Index (GTEI)
• Ranked 2nd in Public Service Delivery Index (PSDI) and Digital Citizen Engagement Index (DCEI)
• ※ CGSI : The Core Government Systems Index captures the key aspects of a whole-of- government approach, indcluding government cloud, interoperability framework, and other platforms.
• ※ PSDI : The Public Service Delivery Index measures the maturity of online public service portals, with a focus on citizen centric design and universal accessibility.
• ※ DCEI : The Digital Citizen Engagement Index measures aspects of public participation platforms, citizen feedback mechanisms, open data, and open government portals.
• ※ GTEI : The GovTech Enablers Index captures strategy, institutions, laws and regulations, digital skills, and innovation policies and programs, to foster GovTech.