Korea ranked first in the UN E-Government Survey for three consecutive terms. This marvelous achievement, however, did not happen overnight.
The Korean government has worked tirelessly for decades to build and improve its e-Government systems, setting up computer network for public administration in 1987 and launching innovative e-public services such as e-procurement system (called “Narajangteo/National Marketplace”) and 24-hour public service portal (called “Minwon 24”). As a result, most of the
public services are delivered online now, making the Korean government ever more transparent.
Government at Your Service Anywhere Anytime
- Public Service Portal “Minwon 24” : This portal enables the Korean people to enjoy public services at their convenience 24/7 (2011 UN Public Service Award winner).
- Smart Office : Cloud-based business process system made Smart Office possible, helping civil servants communicate and work together across organizational boundaries without being constrained by time and space.
Integrated Information / Data Management
- Information Sharing Portal : This portal contains information required to provide people with public services. Upon request for public services, civil servants can check out necessary information themselves without requesting people to submit it.
- National Computing and Information Service (NCIS) : The NCIS was established to integrate and manage government data and information that were once managed separately by individual government departments.
Korea’s Internationally Renowned e-Government Systems
- Immigration e-clearance system, e-tax administration system, business process management system for government, e-patent administration system, postal logistics information system, national disaster management information system, etc.
Korea's E-Gov. Development and success factors.
- 1. Korea’s National Development and e-Government
- 2. Evaluation on Korea’s e-Government
- 3. Korea’s e-Government Development
- 4. Success Factors for Korea’s e-Government
Koreas E-government Best Practices
- 1. Effects of Introducing E-government
- 2. Cases of enhanced efficiency of public administration
- 3. Cases of enhanced transparency of public administration
- 4. Cases of improved services for citizens
Future of e-Gov
- 1. Change to Digital Society
- 2. New ICT and human-oriented future e-Government