the body go topmenu go

HOME > Disaster and Safety Management> Best Practices> Integrated Emergency Telephone Number Service

Integrated Emergency Telephone Number Service

Integrated Emergency Telephone Number Service

In view of facilitating the public’s reporting of emergencies and enabling quick response by relevant organizations, the various emergency telephone numbers were integrated into just three numbers, which are 112 and 119 for emergencies, and 110 for public service (as of Oct. 2016). Simply remembering these three numbers allows people to make emergency calls, as well as to submit public service requests for malfunctions, noise, or other daily inconveniences and to get feedback on solutions.

Emergency telephone service procedures

The Integration of Emergency Numbers : Emergency 112·119 / Public Service 110

Step 1 Call Received→Step 2 Links Information→Step 3 Dispatch Assistance/Emergency112·119 : ❶ Report ❷ Command ❸ Dispatch→Route to Public Service/Public Service 110 : ❶ Counseling ❷ Connect to Competent Organization
Emergency report 112·119, Public service counseling 110(EMERGENCY CALL) Joint response request 4666 seconds→253seconds, Reports transferred to relevant agency : 169 seconds(July 2016)→112seconds(September 2017)

Integrated Emergency Telephone Number Service

  • Emergency Report Joint Management Center
  • +82-44-205-8340

Top